At Horsell Technical Communications, we measure success by the outcomes we deliver for our clients. From Defence capability programs to healthcare, energy, mining, and advanced manufacturing, our case studies demonstrate how we transform complex requirements into clear, compliant, and user-ready communications. Each project highlights our ability to combine technical precision with agile delivery, ensuring operational readiness, regulatory confidence, and measurable results across industries.
Defence needed ongoing support to manage and update doctrine content, ensuring accessibility and consistency across the ADF.
Working for one of the top global Defence technology companies, we have so far delivered over 8,000 pages of technical publications (and still going), including 440 content updates and 70 repair parts scale illustrations, with stakeholder engagement and PUBPACK delivery.
Defence successfully integrated new radios into service with accurate, compliant, and fully updated support documentation.
Updating complex technical documentation for communications systems applies equally to sectors like utilities, aviation, and transport, where accurate updates ensure safe integration of new technologies into existing operational environments.
Defence needed to modernise its Deployable Bulk Fuel Distribution system, largely unchanged for over 20 years, and sought a prime integrator to manage the capability.
Embedded within Defence, we provided commercial and ILS themed technical communications and advisory support over three years, producing more than 2,000 pages of procurement, logistics and planning documents to strict Australian Defence Contracting (ASDEFCON) standards.
Defence successfully evaluated multiple tenders and selected a preferred supplier to deliver and support the capability, with Horsell’s documentation enabling clarity, compliance, and confidence in the procurement process.
Our expertise in authoring within strict frameworks where precision, formatting, and compliance are paramount applies equally to industries under rigorous standards, from government tenders to regulated energy, utilities, and transport sectors.
Defence needed ongoing support to manage and update doctrine content, ensuring accessibility and consistency across the ADF.
With a team of up to ten embedded inside Defence since 2019, we provided project management, research, analysis, editorial and publication development support to the Army Knowledge Centre and now to the Vice Chief of Defence Force’s Lessons and Doctrine Directorate.
Delivered mandated publications within the 48-week cycle, strengthening the ADF Doctrine Handbook and improving knowledge management.
Maintaining doctrine and policy documentation supports consistent practices across large organisations — a challenge shared by regulators, government agencies, and global corporations needing standardised, accessible frameworks for workforce compliance.
The Army required updated documentation for the M1A1 Abrams Main Battle Tank fleet under PLAN CENTAUR.
Partnering with one of the Big Four global consulting firms, we restructured and formatted more than 1,250 pages of technical publications for the M1A1 Abrams program. Our team integrated both new and legacy content, working directly with subject matter experts to ensure accuracy and compliance — demonstrating our ability to collaborate effectively with large corporates while delivering precise, user-ready documentation.
Delivered updated handbooks, service instructions, and publications that improved clarity, consistency, and fleet sustainment readiness specific to Australian operating conditions.
Developing technical publications for advanced vehicles translates directly to industries such as mining, logistics, and construction, where machinery reliability and safe operations depend on clear, compliant manuals and training content.
A leading energy provider required both tender documentation and supporting technical manuals for a deployable hybrid energy storage system.
Working with their company executive and subject matter experts, we produced a clear, standards-aligned tender response and authored technical manuals to support system deployment and operation.
Delivered a successful bid package and end-user-ready documentation that enabled the rollout of innovative energy storage technology.
Specialist authoring in highly technical domains—like hybrid energy storage—requires precision and compliance. The same rigour and attention to detail we apply to formatting and style can benefit industries managing complex systems such as renewable energy, defence, mining, and other remote operations.
Australia's leading supplier of Italian quality dental chairs and equipment needed professional technical publications and tender responses to supply dental equipment to government and private clients.
Since 2008, we have produced quality manuals, operating manuals, and many tailored tender responses to regulatory and client requirements.
Strengthened our client's competitive position and ensured compliant, professional documentation for management systems.
Producing accurate, compliant documentation for regulated equipment—like dental devices—demands attention to detail and adherence to standards. These same skills translate to industries such as medical technology, utilities, and transport, where safety and compliance are critical.
One of the world’s largest gold mining operations required a structured program to improve workforce capability and compliance in Papua New Guinea (PNG).
Supporting another Australian SME, we led a team of our own staff along with many subcontractors where we developed more than 100 Training Management Packages covering operational procedures, safety, and workforce development.
Delivered a scalable training solution that improved readiness, compliance, and operational safety at a major international mining site.
This project highlights our ability to deliver training materials that meet strict compliance, formatting, and cultural context requirements. The same precision applies across industries—whether building safety manuals, regulatory guides, or tailored onboarding packages.